The implementation of systems and procedures not only made me and my brother Dale more accountable for how we ran our business, it provided a fair way to hold our employees accountable for their work as well.
Jeff Gerber Homestead Fuel Oil, Plumbing, Heating and Cooling February 21, 2011
Al Levi teaches contractors how to run their businesses with less stress and more success through his book, seminars, webinars and his exclusive 1-to-1 consulting practice.
Also check out Al’s latest business adventure as part of Zoom Franchise Company at www.zoomdrain.com/franchise-opportunity. It’s a living example of the power of manuals and more— in action.
The Build Your Operating Manuals (BYOM) Program provides you with 90 percent done templates for customer service, dispatcher, and technician manuals as well as step-by-step instructions on how to edit those manuals, roll them out successfully, train with them, and keep them in your culture. Learn More about the BYOM Program