David Dalpe, Victory Mechanical - The 7-Power Contractor

One of Top 10 Smartest Decisions

Why is running a commercial, residential service and install business so hard? Why can't employees do what I need them to do? After all, it's just common sense…isn't it?

Truth is I love being in business. It fulfills a need that I have to bring to reality dreams of great service and being the best place for my employees to work. I'm excited to design solution to the problem and acting on these solutions. All great stuff until I'm faced with the frustrations of day to day business.

Honestly I'm as good at business as my experiences have taught me to be. Realizing I come up short sometimes on solutions, I've attended seminars, read books and joined groups searching for answers. This has resulted in great ideas to fix problems that I would then rollout to the employees and it would fizzle out within a short time. Employees had learned to put up with the new program for a few weeks as they learned that it would soon be unenforced and things would go back to normal.

That's the way it was until I brought Al Levi to my company to teach us how to be better at what we do and how to make the process stick.

Frankly, I was concerned that our company being mostly commercial focused it would not be a good fit, but I soon discovered that it works for commercial as well as residential. After all, it's people that create the work and if we can fix what's broken with the people we will have a much better company no matter what we do.

Al has a plan that works! As Al says, “The trick is to do the right thing at the right time in the right way”. He is leading us through his programs step by step. Al is amazingly available and sincerely interested in us. He puts in 110% effort to my 100% effort and he is like a father to us, in a good way, because he's totally interested in our success.

I would have to count the decision to work with Al as one of the top ten smartest decisions that I've made in the 20 years of being in business.

— David Dalpe, Victory Mechanical

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