Operating Power

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It’s Always Going to Be An Uphill Battle Without Operating Manuals

Businesses either get better, or they get worse. At least that’s what I finally realized at my own service contracting company years ago. It’s akin to pushing a boulder uphill. The business is either moving up, or it’s moving down....

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The Right Way to Make Time for the Holidays

Got more time at the end of a workday than you know what to do with? Not likely. How about finding extra time during the holidays to stop and enjoy as a team the holidays let alone finding extra time...

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Why is Al the Big Man in Australia?

Al Levi of Appleseed Business talks about planning, operations, staffing, family business, and how to make your contracting business better on The Site Shed in Australia!

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Run Your Contracting Business with Less Stress and More Success | The Site Shed Podcast

In this episode, TSS046, Matt Jones, host of The Site Shed Podcast and I get together for some Tool Box Talk around the systems and processes that my brothers and I developed for our family’s plumbing, heating and cooling business....

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Why Buy Another Contracting Business Book?

Good question! Is there a shortage of business books out there or business information out there on how to be successful in the contracting business? Nope! Can trying to figure out what to do with all that information be overwhelming...

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Dog-gone It

The 500 pound dog in the room. The 500 pound dog in the room is the question about whether or not to allow dogs at work. Full disclosure. I love dogs. And my daughter made it part of her employment...

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Power Tools Done Right

We’re just big boys disguised as men no matter how old we get. Not hard to find evidence to support that statement when you look at the power tools we accumulate both personally and professionally as we move along in...

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7 Deadly Sins Your Techs Commit

I have work done at my own home these days because I retired my tool box years ago. The thrill of fixing stuff at my own home left a long time ago. Working for my wife seemed to always be...

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What Extras Should You Have on a Service Vehicle?

I remember a Service Tech trying to explain to me why he couldn’t enter a basement that was flooded with water from a ruptured hot water heater. His explanation is he didn’t have anything to cover his shoes. I also...

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To Happy Call or Not…That is the Question

First, we must define what “Happy Calls” are. They are calls made to your Customers right after you’ve been there to do service or install work. Here are my general thoughts about doing Happy Calls: These calls don’t tend to...

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