Operating Power

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5 Ways to Set Yourself Up for More Success in 2018

Ready for a new year? Well, whether you are or you’re not, it’s right around the corner. Most of us are excited about the new year ahead. I think that’s the case because it’s a great time to push the...

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Creating a Business to be Thankful For

“I hate my business!” That’s what I hear periodically when I talk with Contractors. And to me that is sad. But, I get it. For many, the business they started didn’t turn out the way they planned when they took...

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Handing It Off Without Losing Your Mind

“Why won’t people at my company take responsibility for getting things done? Seriously, if I don’t do it myself, it’ll never get done. I don’t know what they do all day but they don’t spend time getting done what I...

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The Danger of Trying to Do It All

“Just because you can, doesn’t mean you should.” That was told to me by a very smart contractor who had reached the end of his career and was lamenting how he had wasted so many business opportunities. What he was...

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Grow Your Own

Yes, Grow Your Own! No, I’m not talking about what’s now legal in Alaska, California, Colorado, Maine, Massachusetts, Nevada, Oregon, and Washington in varying degrees. I’m talking about Grow Your Own: Developing Great Employees that are homegrown vs. store bought....

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Back to School: Not Just for Kids

Ah, the temperatures are dropping as we head into the fall (full disclaimer: it’s still hot where I live in Phoenix). Kids are headed back to school. You might be drifting into thoughts of watching the leaves change color depending...

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Distance Learning Works…. Really!

I’ll admit it. I was skeptical that distance learning could be a real learning experience for service contractors. I grew up when distance learning meant taking correspondence courses through the mail! (I’m dating myself, I know.) Today, the availability of...

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Does Group Learning Really Work?

Does group learning really work? Yes! But, there are some things that need to happen to get the outcome you desire. Group learning can work if you’re willing to work. I learned that a long time ago. And I learned...

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Do What’s in the Book and You’re Off the Hook

Growing up a New Yorker, I appreciate straight talking people who say what they mean and do what they say. And I’m pleased to say that has been my experience so far with every one of the business owners I...

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How Are You Judging Your Staff’s Performance?

With all new consulting clients, I start by asking the following: “How are you judging your staff’s performance?” The answers are pretty much the same and they go something like this, “We think.” “We’ve been told.” “Because I’ve been in...

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