Operating Power

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90% Chance Nothing Bad Will Happen

There’s a 90% chance nothing really bad will happen at your company if you spend at least two hours a week disconnecting from your business to work on it. BUT, there’s a 100% chance that failure is imminent if you’re...

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The Right Way to Say Goodbye to a Bad Employee

Is firing people tough to do? You bet! To help, I’m going to share advice that I learned along the way from working at my own plumbing, heating, cooling and now electrical business. It’s also what I’ve been sharing for...

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Chief Executive Communicator

In this world of ever-expanding corporate titles there is the CEO (Chief Executive Officer); CFO (Chief Financial Officer); CTO (Chief Technology Officer); CIO (Chief Information Officer), CPO (Chief People Officer), to name but a few. I suspect that in many...

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What to do if Employees are “Always” on Social Media

Question: Are your employees going to stop checking their social media feeds anytime soon? Answer: No! Question: What can you do about it? Answer: A few things. Question: Is this a new problem? Answer: Yes and no. Employees being distracted at...

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Mitigating Bad PR

The threat of Bad PR (aka Public Relations) used to keep me up at night when I was a contractor. It doesn’t take much Bad PR to make it tough for your company to grow or, if it’s bad enough,...

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Moving into Next Year

This year I helped the three clients I work with one-to-one either revamp their existing shop, move into a new shop or both. I love doing that because it’s a great thing to move. It’s also a great thing to...

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It’s Not All About the Work

Your business is supposed to serve your life, not your life serving your business. It’s easy to forget, but that is probably what you felt your business would be when you first got into business. And I know how easy...

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Police State or Permissive Where Anything Goes?

I was working with a client a number of years ago and he was a fantastic contractor, as were his partners. The majority of my work was with this one partner who was a smart, effective and knowledgeable leader of...

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What Are You So Busy Doing?

“What are you so busy doing?” This is what I ask contractors who reach out to me and even those I work with. It’s not that I don’t know how it feels like there aren’t enough hours in a day...

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Making It Okay for Your Employees to Ask for Help

Is it okay for your Employees to ask for help at your company? You might say yes. But, I wonder if that’s true. The reason I wonder if that’s true is because at my shop it wasn’t. We had a...

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