Operating Power

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No Such Thing as Accidental Company Culture

One of the greatest lessons I got came along very early in my consulting career. I was very fortunate to work with the great Steve Lowry of Lowry Services in Pennsylvania.

Steve shared with me one day as we were... Read More...

If Nothing Gets Done… You’re Responsible

Don’t look around for someone you can point the finger at because it’s you!

I say this because I used to blame people at my company for what didn’t get done or for what got done poorly. And I was... Read More...

90% Chance Nothing Bad Will Happen

There’s a 90% chance nothing really bad will happen at your company if you spend at least two hours a week disconnecting from your business to work on it. BUT, there’s a 100% chance that failure is imminent if you’re... Read More...

The Right Way to Say Goodbye to a Bad Employee

Is firing people tough to do? You bet!

To help, I’m going to share advice that I learned along the way from working at my own plumbing, heating, cooling and now electrical business. It’s also what I’ve been sharing for... Read More...

Chief Executive Communicator

In this world of ever-expanding corporate titles there is the CEO (Chief Executive Officer); CFO (Chief Financial Officer); CTO (Chief Technology Officer); CIO (Chief Information Officer), CPO (Chief People Officer), to name but a few.

I suspect that in many... Read More...

What to do if Employees are “Always” on Social Media

Question: Are your employees going to stop checking their social media feeds anytime soon?

Answer: No!

Question: What can you do about it?

Answer: A few things.

Question: Is this a new problem?

Answer: Yes and no.

Employees being distracted at... Read More...

Mitigating Bad PR

The threat of Bad PR (aka Public Relations) used to keep me up at night when I was a contractor. It doesn’t take much Bad PR to make it tough for your company to grow or, if it’s bad enough,... Read More...

Moving into Next Year

This year I helped the three clients I work with one-to-one either revamp their existing shop, move into a new shop or both.

I love doing that because it’s a great thing to move. It’s also a great thing to... Read More...

It’s Not All About the Work

Your business is supposed to serve your life, not your life serving your business.

It’s easy to forget, but that is probably what you felt your business would be when you first got into business. And I know how easy... Read More...

Police State or Permissive Where Anything Goes?

I was working with a client a number of years ago and he was a fantastic contractor, as were his partners. The majority of my work was with this one partner who was a smart, effective and knowledgeable leader of... Read More...

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