Al Levi

5 Ds to Plan For

By Al Levi / November 13, 2010 / 0 Comments

I was 25 years old and my dad’s instructions to me and to my older brothers was to go have an estate plan done and for all of us to put together a buy-sell for our family business. My wife was really upset because she thought it was ridiculous for someone so young to go […]

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You’re More Related Than You Think

By Al Levi / October 7, 2010 / 0 Comments

Every person in a business may as well be related, since it turns into a family — regardless of last name. Growing up in a family business, dinner conversations were peppered with as much talk about jobs and the business as they were about the New York sports scene. Working in my family business for […]

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15 And 30 Minutes

By Al Levi / October 7, 2010 / 0 Comments

Take time at the end of each workday for yourself — it will make a difference in your business and your personal life. Many years ago, Dan Holohan called me at the end of a very long workday. He said, “Al, what business are you really in?” I answered, “I’m in the heating business.” Dan […]

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Mastering Answering and Booking Calls in Steps

By Al Levi / October 7, 2010 / 0 Comments

Having returned home from working with a small company that is primarily one Tech and the owner who works in the field part-time, I realized that mastering how to answer the phone and dispatching can be more challenging for them than a big shop who has to answer a lot more calls and dispatch a […]

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