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Al Levi

Training to Become a Better Trainer

By Al Levi / December 28, 2010 / 0 Comments

I never wanted to become a great trainer and builder of staff at my own company. I also never wanted to feel like I was a hostage to my existing employees. And that was reason enough to swallow hard and do what I needed to do and that is learn how to master training. It […]

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7 Tips to Survive Returning from a Vacation

By Al Levi / December 28, 2010 / 0 Comments

How much do you dread going on vacation just because you know the hell you’ll face when you return to work?

I know I always loved and hated going on vacation.

That’s because I had to kill myself to clear up the backlog of work so I could go on vacation, there were calls I had to field about work while I was away, I was worried about what was going on while I was gone so I was always checking in and finally there was the pile of stuff waiting for me to do when I got back.

It got to the point I started to dread going on vacation instead of relishing them as a chance to unplug and recharge.

The occasional disaster and the routine foul-ups drained any joy feeling I had from having gone on vacation.

That is until I learned how to fix my company and fix my thinking. I was the problem and I finally decided it was going to change.

Here’s how my brothers and I learned to not only take charge of our company but get our lives back one vacation day at a time:

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Pushing the Rock

By Al Levi / December 28, 2010 / 0 Comments

It’s easy to get fired up and take control of your company. Well, it is for a day! The harder thing is taking control of your company for the long run. A short burst of focus and energy is rarely maintained because it tough to keep investing the type of energy and drive it takes […]

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Amplifying Service Tech Performance With Ride Alongs

By Al Levi / December 16, 2010 / 0 Comments

I was lucky enough years ago when I moved to Phoenix to tour George Brazil’s amazing shop in the Phoenix area. The shop visit was great but spending time talking to George about business is always time well spent. Our conversation over lunch focused on the need for powerful repeatable systems for running a company. […]

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Moonlighting…and I’m not talking about the Moon: Part 2

By Al Levi / December 16, 2010 / 0 Comments

Last week, I wrote about a contractor who was having a problem with a Tech who is Moonlighting [which means the Tech is doing side work]. And worse yet the Tech was doing side work at his customers’ homes. Here’s the rest of the correspondence to this contractor and some good advice for you to […]

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Moonlighting…and I’m not talking about the Moon: Part 1

By Al Levi / December 16, 2010 / 0 Comments

I recently had a series of emails from a reader of this blog and my magazine articles regarding an all too common employer-employee issue called Moonlighting. This is where a Tech also has their own side business to bring in extra money. So, I wanted to share the back and forth emails with you. Only […]

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The Power of Great Taglines

By Al Levi / December 16, 2010 / 0 Comments

Wikipedia defines a tagline as a variant of a branding slogan used in marketing and advertising. The idea behind the concept is to create a memorable phrase that will sum up the tone and premise of a brand or product (like a film), or to reinforce the audience’s memory of a product. Some taglines are […]

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1st Step in Formalizing Recruiting and Hiring

By Al Levi / November 30, 2010 / 0 Comments

The 1st Step in formalizing your recruiting and hiring process is to realize that recruiting of staff is just like trying to market your company to prospective customers except your marketing to a different target market. You have to sell yourself with a message that resonates with them. Most help wanted ads I read are […]

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End Game: What’s Yours?

By Al Levi / November 30, 2010 / 0 Comments

In a recent free 30 minute consulting call, I was speaking with a contractor who is going to be 60 years old and he now had concerns on what he should be doing next in his life and what that means for his business. It made me reflect on how often I’ve heard this same […]

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Skills Training and Tracking

By Al Levi / November 13, 2010 / 0 Comments

Isn’t it tough as your company grows and you add Techs to know who is and isn’t qualified to do what? I know it was tough for us. And I know it’s tough for people who call me for advice. That’s why I recommend to them and now to you the use of the following […]

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