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So far Al Levi has created 284 blog entries.

Goals, Beliefs and Actions: The Foundation of Leadership

Goals, Beliefs and Actions: The Foundation of Leadership | Al Levi, The 7-Power Contractor

When I first moved out to Phoenix, I brought the souvenirs of my career with me – a bad back and bad knees. My wife suggested that I sign up for a Yoga class, which I did with the sole purpose of my getting some physical relief.

Okay, I’ll admit it. I now love Yoga! It has been life-altering both physically and mentally.

One day as I was stretching out in class, the teacher was talking about some different philosophies. One of the things she mentioned is that if you set goals and you have actions attached to them - but you never seem to reach those goals - the step you might be missing is belief.

An illustration would be you’re a heavy person, like I’ve been most of my life, and you have the goal of losing weight. You know all of the actions – eat right, eat smaller portions, and exercise more often. But if you don’t believe that you’re a thin person – if you believe that you’ll always be a heavy person – it’s never going to change. So what we need to tie together are our goals (what we want to achieve) and what we really believe. And make sure that what we believe is in sync with our goals. And then take the appropriate actions that will make those goals a reality.

This applies to running a business every bit as much as it applies to your life.

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By | 2018-06-08T00:36:11+00:00 June 12th, 2018|Contractor Health, Leadership Power|Comments Off on Goals, Beliefs and Actions: The Foundation of Leadership

Making It Okay for Your Employees to Ask for Help

Is it okay for your Employees to ask for help at your company?

You might say yes. But, I wonder if that’s true.

The reason I wonder if that’s true is because at my shop it wasn’t. We had a typical New York shop full of “know it all” mentalities. That meant it was dangerous to expose what you didn’t know because at the very least it was cause for your boss and co-workers to unleash a ton of ridicule.

The other reason I know that your staff is probably highly unwilling to show you what they don’t really know is because I, myself, the boss’s kid (as someone who had risen to be the 2ndbest Tech at our shop of 25 Techs) would spend time talking Customers out of repairs that I wasn’t fully confident I could do.

Yes, that’s right I, the boss’s kid, would do that.

Also, the reason I believe that your staff won’t show you what they can and can’t do is because they probably oversold what they actually can do when you first hired them. Now they’ve become overly protective at exposing these weaknesses they have to you or any other management team members at your company.

Here’s what I know. All your employees have holes in their knowledge, and until you make it safe for them to share what they do and don’t know you’re going to be at risk. There will be lost productivity, mistakes or worse things like insurance claims or a sting operation that makes the news and makes you look bad.

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By | 2018-05-04T13:46:20+00:00 May 8th, 2018|Leadership Power, Operating Power|Comments Off on Making It Okay for Your Employees to Ask for Help

5 Step Process to Gain Control at Your Company

If we met on an elevator ride, could you tell me in that short amount of time what key numbers you need to know to run your business effectively?

Probably not.

And that’s okay for today but not for the long-term health and prosperity of your business and you.

I, along with my brothers and dad, kind of ran our company without knowing the key numbers too. So, know that there’s no preaching here but rather a desire to share what we learned as we went along. Know that we had always believed if you worked incredibly hard and kept expenses down the money would follow.

The answer is sometimes it did and sometimes it didn’t. What I mean is the accountants would walk into our office in December and say, “You had a great year. Go buy yourself some tools and trucks and pay yourselves a bonus.” We liked that visit very much!

Unfortunately, there were other years when the accountants would walk into our office in December and say, “This year wasn’t so great. So, we need to keep the numbers looking good and preserve cash. This way the bank will be happy as will your other creditors. In other words, I hope you’ve all got money saved up in your personal bank accounts because you’re not going to get paid for the next month.” We HATED that visit…a lot!

Once we learned the value of doing a budget, setting goals in writing and working proactively on our business vs. just reactively, things got better. We actually created a process to follow that helped us gain control of our business vs. our business always being in control of us. We called it the Five Steps to Gain Control.

This is what you too need to engage.

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By | 2018-04-02T15:11:44+00:00 April 10th, 2018|Operating Power, Planning Power|Comments Off on 5 Step Process to Gain Control at Your Company

The Difference Between a Leader and a Manager

What’s the difference between a Leader and a Manager?

I get asked this question a lot when I do seminars and workshops. And even when I do 1-to-1 consulting. It’s a great question because this can be a confusing distinction between the two roles.

To me, a Leader has a vision and they share that vision with others as they try to move the company where they see it should be, so they end up where they want to go.

A Manager is busy getting the day to day stuff handled so the Leader can focus on the direction and the vision.

Leaders and Managers are both critical to the long-term success of any business.

But, there’s an issue that tends to pop up a lot when I work with clients. That issue is where there are Leaders and Managers and they are not sharing the same vision and they’re busy plotting separate courses for the company. It would be akin to have a car barreling down the highway with four people wrestling to grab the steering wheel and drive. Nothing good is going to happen in this scenario.

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By | 2018-03-12T17:24:02+00:00 March 13th, 2018|Leadership Power, Planning Power|Comments Off on The Difference Between a Leader and a Manager

Being Home Service Experts | The Home Service Expert

As plumbing, heating, cooling, and electrical contractors, we are also home service experts. We have to be! Now, thanks to serial entrepreneur and $30 million home service business owner Tommy Mello, there's a podcast for us, and he invited me to be on it to talk business.

Tommy's guests include many $100M+ home service company CEOs and other top entrepreneurs. His mission is to get the information out there that people need to run a more successful home service business.

You can check out the episode here. It’s now live!

P.S. If you like the episode, remember to leave Tommy a review on the iTunes show page. Thanks!

By | 2018-02-12T13:37:47+00:00 February 14th, 2018|Podcasts|Comments Off on Being Home Service Experts | The Home Service Expert

The Importance of Getting Away from Your Business

I grew up working in my family’s heating business. And my dad’s coaching to his very young sons was, “We don’t do winter sports or take winter vacations.”

Basically, it meant every living breathing moment from Labor Day till April 1st was to be spent working in the business.

That made for a crazy time that could wear us and our employees down.

But, the nice thing was my wife saying to me in summer, “You home again?” or, “You’re going out to play golf again?”

That all changed when we branched out into the plumbing and cooling trades. Then, we had to be available 24/7/365. And my wife then began to say, “Are you ever coming home?”. Or, “When are we ever going to have time for a vacation?”.

The answer, for a pretty long time, was “never”.

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By | 2018-01-30T13:41:24+00:00 January 30th, 2018|Contractor Health, Leadership Power|Comments Off on The Importance of Getting Away from Your Business

Al Levi to Speak on Less Stress, More Success at 2018 WWETT Show

Going to the 2018 WWETT show? Great! Want to learn how to have less stress and more success in your contracting business? Yes, you do! Al Levi, The 7-Power Contractor and CEO of Zoom Franchise Company, tells you how in TH18 - Wouldn’t It Be Great to Run Your Contracting Business With Less Stress and More Success? at 10:30a.m., Thursday, Feb. 22. Al is known for his practical and actionable advice. Don’t miss this! While you’re at it please plan to join Ellen Rohr, President, Zoom Franchise Company, for her talk WE09 – How To Be a GREAT Boss at 8:30a.m., Wednesday Feb. 21, too. And be sure to stop by the Zoom Drain Booth (5452) and get in on their cool “Main Drain Event” obstacle course challenge. The WWETT Show—Water & Wastewater Equipment, Treatment & Transport Show—is the world's largest annual trade show for wastewater and environmental service professionals. Learn More

By | 2018-01-17T16:03:59+00:00 January 15th, 2018|News|Comments Off on Al Levi to Speak on Less Stress, More Success at 2018 WWETT Show

Top Five List

Top Five List | Al Levi, The 7-Power Contractor

Ever gone to a great seminar, workshop or group meeting and come away with a ton of great ideas and an even bigger to-do list than when you went?

Bet it happens all the time. Am I right?

And when you come home excited to share with the whole team at work all the fantastic new ideas you’ve learned about and want to put to work at your company, your employees just cringe.

Why?

They’re left out of the process is why. Plus, they know you. You get fired up about the latest and greatest thing and everything else is thrown in the “mental dumpster”. And off you go on the next rabbit chase.

The problem is another great idea will pop up that you feel is even more urgent in what I call the “entrepreneurial seizure” moment that flares up all too often in a bad way. Well, having made it part of my Planning Power! work with companies for 15 years, I have the company allow me to do private 1-to-1 conversations with their staff and the overwhelming response to this type of thing is they hate it and they hate you when you do this.

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By | 2017-12-28T04:18:14+00:00 December 28th, 2017|Operating Power, Planning Power|Comments Off on Top Five List